Inquiry Processing & Response Policies
Review our basic inbound parameters to ensure your technical message maps correctly onto our pipeline operations.
What is your typical response turnaround time?
Because our platform functions as an independent technical educational hub run by hardware hobbyists, we process inbound correspondence cyclically. True documentation errata updates or critical security mirror notifications are prioritized and reviewed within 48 to 72 business hours. General site questions may not receive direct replies due to volume.
Can I get help troubleshooting my specific overclock crash?
We do not provide personalized hardware diagnostic consulting or system triage over mail pipelines. If your workstation encounters a fatal rounding error or hard lockup during a torture test, please consult our exhaustive troubleshooting directories on the Homepage or share your telemetry within tech community forums like Reddit (r/overclocking) or Tom’s Hardware.
Looking for Active Deployment Files?
If you are looking for the Prime95 download files, head straight to the download page for the official mersenne.org packages and a clearly labeled Terabox mirror.
